HOW TO GUIDE – Booking a Wheelchair User position with or without a free Access Companion 

Go to https://www.hallforcornwall.co.uk/my-account/ and log in to your registered account 

If you have not yet registered for online access bookings, you can do so here. Please allow up to 2 weeks for your registration to be processed.

Go to the Hall for Cornwall event of your choice and select Book Now on your chosen performance date 

The wheelchair and companion seats will automatically become available for you to book (See Row E in image): 

image of the Cornwall Playhouse seating plan close up to show where the wheelchair and companion seets are located

 

Available positions depend on existing bookings and Box Office holds. 

You can find a map of Wheelchair & Companion positions on our website: https://www.hallforcornwall.co.uk/visiting-us/our-new-auditorium-seating-plan/ 

Bookable Wheelchair positions (accompanying companion seat in brackets):  

Stalls – Row E2 (E1), E4 (E5), E36 (E35), E38 (E39), N8 (N9), R33 (R34), S9 (S8), S11 (S12), S28 (S27), S30 (S31) 

Circle Slips – SB9 (SB8), SB41 (SB42) – access via lift 

Click here to see dimensions of our wheelchair spaces. Please speak to the Box Office team if you are unsure which space will be most suitable.

Once you move to the next screen, please adjust the ticket type from Full Price to Wheelchair User and Access Companion to ensure the discount applies – PLEASE ENSURE THE WHEELCHAIR USER IS IN THE WHEELCHAIR POSITION AND THE COMPANION IS IN THE COMPANION SEAT AS LISTED ABOVE 

If you are a wheelchair user that does not require a companion to enable you to attend but still want to book for an additional person to sit beside you, you can use the companion seat, but leave the ticket type as Full Price.  

In the basket your access companion ticket will automatically discount when booked alongside a wheelchair ticket:  

Either go and book more tickets or checkout to complete your booking! 

If you require more than two access companion tickets on a 1:1 basis for the same performance, please call Box Office to Book.

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