Our New Auditorium
The new auditorium, called Cornwall Playhouse, is a beautiful, open space on 3 tiered levels.
We are currently working on a new seating plan to share with you and will upload this as soon as it is ready. The theatre is still under construction right now but we can’t wait to unveil our new auditorium for you all to enjoy. Ahead of reopening, we hope to be able to host a series of Open Days inviting you in to look around our new home and especially to try out the new seats in our 1352 capacity auditorium.
Our new auditorium Cornwall Playhouse has three levels:
- Stalls with 635 seats including 11 wheelchair positions, plus 35 standing positions
- Circle with 294 seats including 2 wheelchair positions, plus 48 rester and standing positions
- Balcony with 325 seats and 16 rester positions
There are a range of new and different seat options in the new auditorium to suit all budgets and those who like different experiences from sitting in different places. There are new side 'slips', rester positions and a balcony and we'll be inviting you in ahead of reopening so you can choose for yourself which seat you would like to sit in.
Our new auditorium features Standing & Rester positions. Rester positions do not have a seat, but there is an allocated cushioned area on the wall to rest against during the performance.
Due to the design of the new auditorium, we do not expect any seats to have restricted views that would hamper enjoyment of a performance. However, we have marked some seats that we feel may have some small restrictions just to be on the safe side. Once the theatre is complete we will review this again and update where necessary. Due to this, there are no discounts placed on seats that may be restricted. Please be sure to read the seat information when booking.
A different way of selling seats
Rather than putting every seat on sale from the outset, we will be releasing seats in the auditorium in stages allowing us to fill from the front to the back. This is intended to give a better atmosphere for both the audience and the performers. We will release more seats based on demand for each performance, so if you can’t find the seats on-sale you want, keep checking back for the next release or speak to the Box Office team who will their utmost to seat you where you want.
Ticket prices - book early to get the best prices
We want to ensure that the theatre is available and accessible to everyone, so we have simplified our pricing with four different price points available for most shows, allowing you to choose from various areas within the auditorium. At all performances, we have seats available from £15, and jover 200 seats under £26 for almost every performance.
To have access to these prices we recommend booking early. As demand increases, you may find that only higher priced tickets remain.
Ticket, Transaction & Delivery Fees
Ticket prices shown are inclusive of a £1.00 Theatre Fund Levy which will go towards the ongoing maintenance and upkeep of our Grade II listed building when we reopen. No Theatre Fund will be charged on our £15.00 tickets.
Each booking made in person or over the phone will be subject to a £1.50 Transaction Fee. This fee is waived for Online bookings.
You will also find a selection of Ticket Delivery options:
Print at Home - Free of Charge. Your tickets will be emailed to you and you can either print them off or show them on a mobile device on entrance to the theatre.
Print & Postage - £1 per order
Print & Collect – 50p per order
There are tickets available for most performances from as little as £15, less for shows aimed at children and families. For this reason, we do not offer means or age-based concessions. In our new auditorium we now have at least 200 seats priced at £26 or less for every performance which is a much greater discount than the £2 off per ticket concession previously available. There are equal opportunities for everyone of all ages and backgrounds to book early and get the best seats for the best prices.
There will be family show tickets available on selected shows and performances for children and schools will be priced accordingly.
We understand that some of our customers require assistance to allow them to attend a performance. To ensure this is a possibility, we are pleased to offer a free ticket for an essential companion whenever required. The first time you make use of this service you may be asked to collect your ticket from the Box Office and show proof of eligibility, this will then be noted on your account for future visits making the booking process easier.
Free companion tickets are reserved for those who would not otherwise be able to attend. An essential companion must have the ability to assist the customer in the event of an evacuation or other emergency. We reserve the right to charge for a companion ticket after purchase where we feel it goes against our terms of booking.
Name a Seat
Thank you for supporting us by Naming a Seat. Whilst, we can't guarantee that you will always be able to sit in the seat you have named, we will do our utmost to accommodate you where possible.
When selling tickets for a performance we will release the auditorium in stages to allow us to fill from the front to the back. This may mean that your named seat is not on sale initially. We do recommend that you book early to get the best seats at the best prices, but we can look to transfer you into your seat should it become available closer to the performance date. Please bare in mind that you may be required to pay extra if the seat you are moving into is priced higher than your original selection.