Volunteer Usher
Are you great at dealing with people? Do you thrive as part of a can-do and flexible team? Then we’d love for you to join us as one of the friendly, welcoming faces at the Cornwall Playhouse.
We’re looking to grow our current team of established volunteer ushers to help us provide a first-class customer experience around performance times. This is a rewarding opportunity to make a real difference at the UK’s most southerly largescale theatre.
We’re asking for a minimum commitment of two duties per month. Typical evening duties will start from 6.15pm and end at approximately 10.30pm. Matinee shifts will run from 1.15pm and end at approximately 5.30pm.
Closing date: 26th March 2025
Induction Date: 14th April 2025 at 10:00
Full Job description – Word, Pdf
Please send any queries and completed application forms to [email protected].
What it’s like to volunteer here
In 2021 we reopened a theatre in Truro, Cornwall’s capital city. Full of intriguing spaces and steeped in history, our new building will enchant and inspire 300,000 people a year.
As a team, we’re all in! We’re inclusive and open, kind, and welcoming, meeting people as they are and responding to their needs and interests. We’re enthusiastic, committed and constantly encouraging people to feel the power of performance in their lives. Whether watching or taking part, we know what performance can do and we want to help every person in Cornwall feel it too. We’re proud of our audience and how we programme the work they crave at a quality they deserve. We’re restlessly curious about the world around us and the ways we can draw on that to make what we do even better. We’re drawing on modern tools and technology as well as our deep-rooted heritage to make our new home the very best it can be.
What you’ll be doing – full training will be provided
- Showing customers to their seats and helping them find their way, always ensuring their safety. This will include observing customers during performances and evacuating them in an emergency.
- Checking tickets with electronic scanners.
- Selling ice creams, drinks, snacks and programmes using a card payment device.
- Helping all our audiences have a great time at the theatre by assisting wherever is needed, to deliver a first-class welcome every time.
Who we’re looking for
- Good standards of personal presentation and smart appearance.
- Polite and personable with a can-do attitude.
- Reliable and conscientious.
- Experience in a customer service environment.
In return we can offer
- A fantastic time volunteering in an amazing venue.
- The opportunity to give something back to the community.
- A friendly and fun working environment.
- Training and development opportunities.
- Seasonal social events with other volunteers.
- Discounted tickets to selected performances.
- A contribution towards travel expenses.
- Complimentary Priority Membership to Hall for Cornwall.
- Complimentary tea and filter coffee, prior to your duty.
- A 20% discount on food and drink in our café and bar.